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As long as the client is convenient with the ones they are using, I am fine with anyone. The main purpose is to have effective communication.
Yes. It's good to have effective communication with your clients no matter the way or how the communication takes place.
Yes, it’s not the medium that matters, it is what you actually communicate about.
Many clients have listed bad communication as one major reasons why they fall out with clients. It is not exactly fair to not carry them along with the projects they hired you for.
Yes, it's why whenever I agree to use any particular means of communication with any of my client, I set the push notifications on. It helps me get alerted immediately.
Medium is just a secondary problem but when you can't communicate with your clients, it's a very big primary problem. I don't take my communication skills to play because I know it will serve me if I start my own business.
Yes it definitely goes a long way in determining whether you keep your clients or not. If you do not get it right it will be hard to keep them.
I remembered a friend that can't hold a communication and she's a business person. All my advice to learn how to communicate with people was not taken, that's how she doesn't have much people patronizing her. It's hard but I just wish that she will learn it.
It is hard for people to buy what they do not understand. How will they now understand if the communication is not there? It’s a skill every sales person must master.
You said it all. Without letting them know about what you sell, it will be hard for them to trust you. They will always have a double mind if you don't explain your products for them.
