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How do you handle disputes on your services?

Kennysplash

Well-known member
Staff member
This is more like return policies that are out in place for physical goods. If those that purchased them are not satisfied they can ask for refund. This can happen with online services as well, when clients express their disapproval of the service completed.

How do you handle this when it happens?
 
I try to stay calm and open-minded during disputes. Understanding the client's expectations and finding a reasonable solution is usually the best way forward.
 
If the problem or issue was from my end, I'll do everything to make things right with my client. If they ask for a refund, I'll give it immediately without question and if they want me to redo the job, I'll do so without wasting time.
 
I've been very fortunate not to have any issues of dispute on any of my services. I make sure everything is clear from the beginning which makes things go smoothly.
 
Everything is not fight, and as far as I'm concerned the right way to go about any dispute is to find out what is the cause of the dispute and handle it accordingly so that everybody is going to be happy.
 
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